Submit a Return Request


To initiate a return:

  1. Sign in to your customer portal: a. Enter your email address in the Email field and click Continue. b. Open the email sent from our store in your email account and copy the six-digit verification code provided. c. Return to the online store and enter the six-digit verification code.

  2. Locate and click on the specific order for which you wish to submit the return.

  3. If your order contains multiple items, select the specific items you want to return.

  4. Choose a reason for the return and include any additional notes for the store.

  5. Click on the "Request return" button.

If your return request is approved and requires shipping, you will receive an email containing detailed shipping instructions and a return shipping label. Once the product has been returned, you will receive a refund.