Wholesale Amended Policy

Thank you for your interest in becoming a wholesale partner with Wolph. We value our wholesale relationships and aim to provide a seamless and mutually beneficial partnership. Please review the following policies and guidelines to ensure a successful wholesale experience:

  1. Wholesale Pricing and Minimum Order Quantities:

    • Wholesale pricing is exclusively available to approved wholesale partners.
    • Minimum order quantities of 50 apply to each wholesale order.
    • Wholesale prices are subject to change without prior notice, but any adjustments will be communicated in advance.
  2. Ordering and Payment:

    • Wholesale orders can be placed through our support team, or through a self-service wholesale link.
    • Payments must be made in full before the order is shipped.
    • We accept payment via credit/debit card, bank transfer, PayPal or other agreed-upon payment methods.
  3. Shipping and Delivery:

    • Wholesale orders are eligible for free Economy within 2 - 4 weeks.
    • Premium Shipping methods can be applied on customer's request at additional cost.
    • Shipping costs will be calculated based on the weight, dimensions, and destination of the wholesale order.
    • Delivery times will vary depending on the availability of products and order volume.
    • We strive to process and ship wholesale orders within 3 business days after payment confirmation.
    • All Wholesale Orders will be delivered  Import Duty Free, except when explicitly advised otherwise by a support agent during or after your order.
  4. Returns and Exchanges:

    • Wholesale orders are final and non-returnable, except in the case of defective or damaged merchandise.
    • In the event of a defective or damaged item, please notify us within 30 business days of receiving the order.
    • We may request supporting documentation, such as photos or detailed descriptions, to process the unit refund or replacement.
    • Re-delivery shipping costs for unit defects or damaged items will be covered by Wolph
  5. Marketing and Branding:

    • We appreciate your support in promoting our products to your customers.
    • Proper branding and attribution must be maintained when displaying or selling our products.
    • Any marketing materials provided by Wolph should be used in accordance with our branding guidelines.
  6. Confidentiality:

    • Wholesale partners are expected to keep all pricing, product information, and wholesale policies confidential.
    • Sharing this information with unauthorized parties may result in the termination of our wholesale partnership.

Please review these policies carefully and acknowledge your agreement by signing and returning a copy of this document. We look forward to building a successful wholesale partnership with you.

If you have any questions or require further clarification, please don't hesitate to reach out to our general support team with any queries.